Contact Us

We’re Here to Help

Welcome to Pin-Up Bet Kenya’s support hub. Our Nairobi-based team is dedicated to ensuring your betting journey is smooth, secure, and enjoyable. Whether you’re setting up your first account, troubleshooting a deposit, or curious about the latest promotions, we’ve got you covered.

Live Chat

Availability: Daily, 8 AM – 10 PM EAT
Click the chat icon at the bottom right of any page to connect instantly with a Kenyan support agent. Our live chat offers real-time assistance for:

• Account registration and KYC verification
  
• Bonus claims and wagering requirements
  
• Navigation of our mobile and desktop platforms
  
• Troubleshooting deposit or withdrawal hiccups
  

Email Support

We strive to respond within one business day, often much sooner. Include your username and a brief description to help us serve you faster.

• General & Account Queries: [email protected]

Help Center

Our Help Center is available around the clock with in-depth articles, video tutorials, and FAQs on:

• Getting Started: Account setup, KYC, and security tips
  
• Bonuses & Promotions: How to claim, terms, and expiry
  
• Technical Support: Fixing login errors, cookie settings, and site compatibility
  
• Betting Guides: Singles, accumulators, system bets, and live betting
  

Stay in Touch

Follow our social channels for the latest local promotions, game launches, and community events:

• Twitter: @PinUpBetKE
  
• Facebook: facebook.com/PinUpBetKE
  
• Instagram: @PinUpBetKE
  

Have more questions? We’re just a chat, call, or click away—let’s make your Pin-Up Bet Kenya experience exceptional!